Tonic Health Delivery and Returns policy

We offer Free Shipping and Free Returns with a 60 day full money back guarantee on all items if you are not happy with Tonic. 

We aim to ship same-day before 3pm local time and have your Tonic with you in 48 hours so that you can start your health journey fast. 

 At Tonic Health we use a range of carriers to deliver our products to your door from Evri to Royal mail to UPS but we also make sure our parcels are tracked so we can make sure nothing gets lost. We offer standard and express delivery options which will be provided by DPD but we reserve the right to change delivery providers at no notice.

If you have any questions you can contact one of the Tonic team at hello@tonichealth.co

 

Delivery

The delivery of your order depends on the service you choose at checkout. We use Third Party postal service(s) (E.g. Royal Mail) which may occasionally affect the date of your delivery.

Return/Refund Policy.

We may offer refunds on unopened products, or, if there is clear and obvious evidence that the product you have purchased does not match the advertised product. In the event you wish to lodge a complaint and apply for a refund, you must first contact hello@tonichealth.co with details of purchase(s), receipt(s) of purchase(s), and reasonable evidence of the issue. The decision of the refund shall be determined by Tonic Nutrition Ltd only.

Your right to cancel does not affect your rights as a consumer in relation to any defective or incorrect Products you may receive. If you receive a defective Product or incorrect Product, please contact us immediately at hello@tonichealth.co with your order number and a description of the problem.

We will provide you with a return address and reference so we can process your return.