Questions? We got answers
You can also email our lovely support team at hello@tonichealth.co or text our nutritionist on 07862 136 508 and we'll get back to you within 24 hours.
How is Tonic Different?
+Unlike many vitamin brands that launch with the latest trending ingredient, we began with science. Our products are designed to optimise your health with no shortcuts or compromises - that means always max strength ingredients, absolutely no added sugar, no artificial sweetener or nasty added ingredients. All whilst being vegan, we don't know anyone else who can say that.
Max Strength Ingredients
Did you know RDAs were set during WW2 just to prevent deficiency? We’ve done the research so you get exactly what you need to thrive. We make the highest dose all-in-one supplements that combine the power of vitamins, minerals and plants for optimal health. So you don’t have to buy and take 11 different tablets. When you do the maths, we are cheaper per gram of vitamin than anyone else.
Never Any Added Unnecessary Ingredients
You'll never find unnecessary fillers, artificial additives, bulking agents, artificial sweeteners, sugars or common allergens in our vitamins that you often find in low cost vitamins—just high-quality, plant-based ingredients, the good stuff, 100% vegan, designed to be kind to you.
We Don’t Stand Still
Your voice matters and constantly evolving science matters. We listen. That’s why our products are continuously monitored and evolving with new science, insights, feedback and development. We’re not at the end of the nutritional road, we’ve just started. But we’ll always be ahead of the curve.
Still not sure? Send us the vitamins you're currently taking and we'll do an honest review.
Why is Tonic high dose?
+Most vitamins only provide the recommended daily allowance (RDA), but did you know RDAs were originally set during World War II just to prevent deficiencies? They don’t reflect the latest science on what’s needed for optimal health. That’s where we come in.
We've done the research to ensure you get exactly what your body needs to thrive. Our high-dose, all-in-one supplements combine the power of vitamins, minerals, and plant-based nutrients for maximum health benefits—without the hassle of taking multiple pills. Plus, when you break it down, we offer the best value per gram of vitamins on the market.
Do you test your products?
+Absolutely. We’ve rigorously test our products to check the science in practice.
Each batch of our products undergoes rigorous testing by trusted third-party labs to screen for heavy metals and toxins. This ensures they meet the highest standards, giving you peace of mind about what you're putting into your body.
We also ran a stringent placebo controlled study. After 8 weeks of daily Tonic usage, their blood work results were incredible. There was a 20% increase in Vitamin D levels of those trialled. Tonic works. But we don’t rest on our laurels. We’ve got lots more studies in the pipeline so we can continuously improve and refine our products.
Quality is our top priority, which is why independent testing is essential.
Can I recycle the packaging?
+Absolutely—all of it!
Your Tonic product arrives in 100% recyclable cardboard and paper, and the tub or tube is made from PETG, a fully recyclable plastic.
Not sure how recycling works in your area? This handy website can help you find local guidelines and drop-off locations for Tonic packaging.
And we’re not stopping there—we’re always looking for ways to do better. Starting in 2025, our entire product range will transition to aluminium packaging for an even more sustainable future.
I found you on social media, why do you share your videos?
+We share our Tonic Truth content across our social channels because we’re passionate about helping people take full control of their health and that starts in the supermarket. We've been sharing this content for over four years now, and our goal is to make wellness simple and accessible for everyone. Health doesn’t have to be complicated or overwhelming, which is why we focus on providing easy, effective swaps that you can adopt into your everyday life—whether that’s swapping which bread you buy, switching your biscuit choice, or making better nutritional choices.
Through our content, we aim to educate, inspire, and support our 1M community in making small, sustainable changes that lead to big results. We believe that feeling your best should be achievable for everyone, and we love sharing insights, tips, and real-life strategies to help you along the way!
How long should I take Tonic for?
+All Tonic products are designed as a long-term investment in your health—not a quick fix. All of our products help cover your nutritional bases so you can feel and function at your best. So you can thrive.
Experts recommend taking Tonic gummies or the daily drinks for at least 3 months to reach your new baseline. Even if you’re not feeling big changes right away, trust that it’s working behind the scenes to support your long-term health.
When should I take Tonic?
+All of our products (apart from our Wellness Boosts) are made to take every single day, 365 days of the year.
DAILY DRINKS
All three Daily Drinks make for a refreshing daily 3-step routine to see you through the rest of the day without coffee.
Take one Energy & Hydration Drink every day first thing in the morning, with or without food to support our energy, hydration, muscle function and mental performance.
Then take one Daily Immunity Drink every day at midday to support your immunity and primary bodily functions.
Then take one Rest & Recover Drink before bed, it was formulated to power over 300+ bodily functions to help you rest, restore and recharge.
GUMMIES
Our Adult Multivitamin gummy is our 'all rounder' - it contains 14 vitamins, minerals and plants formulated to support your whole body health.While it is a great addition to your diet on it's own it can also be used in conjunction with all of our other products. We recommend taking 2 gummies every morning.
WELLNESS BOOSTS
Our Wellness Boosts were specifically designed for in times of need so when you get that first sniffle, a scratch of the throat or you've started to feel a bit rotten that's when you need the higher doses of vitamins so that's when you need to start taking these.
KIDS
We'd recommend if your little one is taking the Multivitamin and Immunity and Pre + Probio gummies that they take them split between the morning and evening to ensure they're getting the full impact of their vitamins.
As with anything, if you're not sure, reach out to us HERE and we can let you know how to combine Tonic products with anything else you're taking.
When will I feel the benefits?
+Good things take time. While some people feel a difference immediately, some don’t, and that’s okay, for others it might take a bit longer. Rest assured, it’s what’s happening inside that counts and it can take time for that mineral powerhouse to build to optimal. Everyone is different and science says it might take a up to 60 days to experience the full range of benefits it offers. And even if you aren’t feeling a direct impact, the biochemical changes happening under the surface will help support your health, now and for years to come. Patience is key.
Take Tonic daily and it will continue to support your overall health. You might even notice the benefits our reviewers describe.
Can I combine Tonic Products?
+Absolutely. All our formulas are designed to work together. They're modular and designed to be added as and when for your specific needs.
KIDS
All of our kids gummies can be combined taken together every single day. We'd recommend if your little one is taking the Multivitamin and Immunity and Pre + Probio gummies that they take them split between the morning and evening to ensure they're getting the full impact of their vitamins.
DAILY DRINKS
Our Daily Immunity, Energy & Hydration and Rest & Recover have all been designed to take every day morning, noon and night and compliment each other.
ADULT GUMMIES
Both of our adult gummies can be taken together at the same time and can be stacked on top of the daily drinks or high dose products as and when needed. We recommend taking your vitamins together at the same time to help build a consistent habit, but ultimately, whatever works best for you is great with us!
And of course, if you have any specific concerns, we always suggest checking in with us HERE and we can help you design the best routine for you.
Who is Tonic suitable for?
+There's something for everyone in our full product range from little ones from 3 months old through to adults of all ages.
BABY DROPS
Our Baby Multivitamin Drops are suitable for all kids aged 6 months - 3 years.
KIDS GUMMIES
Our Kids Gummy range is suitable for children aged 3-12 years old.
DAILY DRINKS
Our effervescent Daily Drinks range, Daily Immunity, Energy & Hydration and Rest & Recover are suitable for children aged 9+.
GUMMIES AND WELLNESS BOOST
Our Adult Multivitamins and Wellness Boost ranges are suitable for 12+.
Regardless of biological gender, including those on gluten-free, vegan, kosher, or halal diets.
Can I buy one months supply?
+Tonic offers flexible purchasing options to suit your needs:
One-Time Purchase: Buy a two-month supply without ongoing commitment.
Subscription: Enjoy automatic bi-monthly deliveries every 60 days, perfect for consistent replenishment and convenience with a 15% discount.
We sell all of our products in a 60 day supply, this is because studies show it can take up to 6 weeks to feel the benefits of a new product. We feel that providing customers with a 30 days supply option would be a disservice to them and may cause them to stop taking the product before they have felt the full benefits.
Subscriptions come with the added benefit of automatic deliveries and savings compared to one-time purchases, giving you flexibility and peace of mind.
That being said, if 60 days is too much for you, our products are sold on Amazon and in supermarkets, such as Tesco, Asda, Sainsbury's and Morrisons, who offer these in single tubes and tubs so you can buy a smaller supply.
Do you do samples?
+Unfortunately we do not offer any samples at this time, however if you do want to try our products in a smaller quantity we offer single tubes & tubs on our Amazon store and in supermarkets - Tesco, Asda, Sainsburys and Morrisons. Alternatively, we do offer a 60 day money back guarantee via our website.
While we are confident you will love the products, if for any reason you don't we will give you a full refund!
Does Tonic fit my diet?
+Our full range ticks all the health boxes. We are:
- Keto-friendly
- Vegan-friendly
- Allergen-free
- Gluten free
- GMO Free
- No Added Sugar
- Suitable for halal and kosher diets
Worried about an ingredient or not sure about your allergy, don't hesitate to reach out to us HERE and our in-house Nutritionist will be more than happy to help.
If you have any specific health or nutritional concerns, we always recommend checking in with your doctor first to make sure it’s the right fit for you.
Can I take whilst fasting?
+The whole Tonic range contain between 5-16 calories per serving. As a result, consuming them whilst you're fasting will break your fast even though they're carb-free.
If you're fasting we recommend taking them as soon as you're about to break your fast.
Can I take on an empty stomach?
+Yes, Tonic products can be taken on a empty stomach, such as first thing in the morning etc as long as it does not replace a meal.
On the rare occasion that it does cause some tummy discomfort, this is very uncommon but can occur in some people with a very sensitive stomach, you may find that taking them alongside food does help this.
Can I take Tonic whilst pregnant?
+All of our products are made from natural ingredients and are safe for general use.
However, if you are pregnant, breastfeeding, or under medical supervision, we strongly recommend consulting with your GP or healthcare provider before using any of our products.
Everyone’s health needs are unique, and your doctor will be able to provide the best guidance based on your individual circumstances.
Are Tonic informed sports tested?
+We completely understand how important Informed Sport testing is for athletes to ensure they are taking safe supplements that don't get flagged on tests.
We're working with Informed Sports to get our Daily Drinks certified, please do reach out to us if this is something you're interested in hearing about when we have the certification.
Does Tonic contain GMOs?
+At Tonic we believe in the power of mother nature without interference so are and always will be GMO free.
Are Tonic products methylated?
+All of our products are methylated except for our Orange & Mango Daily Immunity & our Kids Immunity Gummies - we're working on it and are hoping to have them methylated in the next few months.
Where is our vitamin D derived from?
+Our product's vitamin D is sustainably sourced from Lichen, a natural and plant-based source, no animal-derived ingredients here (fun fact: vitamin D3 often comes from sheep's wool).
What form of ashwagandha do we use?
+We use KSM-66 Ashwagandha—the most researched and trusted form of this herb. KSM-66 has tested in 24 published Gold Standard clinical trials and has an extensive amount of clinical evidence that clearly demonstrates its ability to reduce stress and lower cortisol levels as well as improve cognitive function.
Do Tonic products contain Maltodextrin?
+None of our existing products contain Maltodextrin.
Version 1 of our kids and adults multivitamin and immunity gummies contained 0.623% Maltodextrin. Maltodextrin was listed as the last ingredient which means it was the smallest ingredient. The ingredient isn’t actually in the gummies, but it is an ingredient in the vitamin mix we put into it. It amounts to 0.623% maltodextrin, lower than 15 micrograms. It's such a small amount that legally we didn't have to declare it, but we did for transparency. With the amount of fibre in the product it was never a problem but due to our transparency we've decided to remove it all together.
What form of citric acid do Tonic use?
+Our citric acid is naturally derived from citrus fruits, ensuring a natural and high-quality ingredient
Where is Tonic's vitamin C derived from?
+The vitamin C in our product is naturally derived from non-GMO corn.
Are Tonic products caffeine free?
+No none of our products contain caffeine - however if you are looking for a product to help you feel more energised we have our energy and hydration efferevescent tablets. These contain the 8 essential B vitamins to help support your bodies natural energy production. While caffeine gives you that energy crash after a couple hours this should keep you going even through that mid afternoon slump!
When will I get my order?
+Once your order has been processed, we aim to ship same-day before 3pm local time and have your Tonic with you in 48 hours so that you can start your health journey fast.
Estimated delivery times:
🇬🇧 UK: 2-3 business days
🇪🇺 EU: 3-7 business days
🇺🇸 US: 4-5 business days
You'll receive an email confirmation when your order has been dispatched. Once you have your order number, you can track your order.
📬 Haven’t received your order?
If your delivery hasn’t arrived within the estimated timeframe and you haven’t had any updates, please contact us HERE—we'll be happy to help track it down.
Which carriers to you use?
+At Tonic Health we use a range of carriers to deliver our products to your door from Evri to Royal mail to UPS but we also make sure our parcels are tracked so we can make sure nothing gets lost and if they do then we will make it right.
How do I return my order?
+If you would like to return your order to us for a full refund, we require the unopened goods to be sent back to our warehouse facility.
You can simply create a free returns label using the following link, simply enter your order number and your contact details. Return-TonicHealth
Once the label is created please package your order and place it on the parcel ready for collection or drop-off, also include both your name and order reference number inside of the parcel.
When we receive the good back to our warehouse facility we can process your refund.
How does the money back guarantee work?
+Our main goal is to ensure you're happy, satisfied and have the best experience possible with us. Different people have different effects from using our products, depending on the way they absorb them and their lifestyle.
This is why all of our products come with a hassle-free* 60 day money-back guarantee if you’ve decided Tonic isn’t for you so there’s no risk and you can buy with complete confidence.
Simply give our products a try for at least six weeks and if for any reason the products don’t meet your expectations or you’re still not 100% satisfied with the outcome then we’ll issue you with a refund of your order so you can try something different from our range.
Remember there’s no such thing as a quick fix when it comes to your health. Nutrients take their time to reach optimal levels in the body, so being patient really is worth it!
To inquire about our 60-day money-back guarantee, please contact our support team here. We would be more than happy to assist you.
*Please note:
1. This guarantee applies whether you're a new customer making your first purchase or an existing subscriber ordering a new product.
2. Limited to one claim per household.
3. Valid for 60 days from the date you received your order.
4. To align with the science you must try the product for six weeks to feel the difference (42 days) before reaching out for our guarantee.
5. If you are outside of our 60-day guarantee, refunds are at our sole discretion and are not guaranteed.
6. Valid only for items purchased from tonichealth.co
7. We do not accept any online returns.
8. Refund does not include shipping, duties or taxes paid.️
There's a problem with my order
+Oh no! We're sorry to hear you're having trouble with your order. We always aim to get your order to you perfectly, but every now and then things slip through.
Please rest assured that we will do our best to resolve this issue for you as quickly as possible.
To do so, please contact our Customer service team here with your order number and a brief description of the problem and we'll get back to you ASAP to make this right.
How do I track my order?
+You will receive a shipping confirmation email containing details to track your order once the item has been shipped.
This tracking information is sent out once the parcel has been processed to ship at our warehouse. You should receive a tracking number in the shipping confirmation email.
For Evri orders you can use Evri Tracking to track your order.
For Royal Mail please use Royal Mail Tracking to track your order.
Please note, international orders may be shipped with an alternative carrier.
If you have not received your tracking information and it has been over 2 business days or if your order hasn't arrived within the expected time frame and you've received no updates, please contact us here and we will be happy to help track it down.
How much is shipping?
+We offer free, fast shipping on all UK orders over £23.50.
£2.99 for UK orders under £23.50
£2.99 for Jersey, Guernsey & Isle of Man
€3.99 for Europe
$4.99 for USA
My order didn't arrive
+Oh no! We're sorry to hear your order didn't arrive.
We always aim to get your order to you perfectly, but every now and then things slip through.
Please rest assured that we will do our best to resolve this issue for you as quickly as possible. To do so, please contact our Customer service team within 30 days of your shipment here with your order number and we'll get back to you ASAP to make this right.
My order arrived damaged
+Oh no! We're sorry to hear your order is damaged. We always aim to get your order to you perfectly, but every now and then things slip through.
Please rest assured that we will do our best to resolve this issue for you as quickly as possible. To do so, please contact our Customer service team within 30 days of your shipment here with your order number and we'll get back to you ASAP to make this right.
How do I create an account?
+You can create an account following this link.
How do I access my account?
+You can access your account by clicking on the little person icon at the top right of our website (next to the cart).
If not you can use this link.
I've forgotten my password
+You can reset your password using this link.
Be sure to double-check that the email address you used to start your subscription is correct and that you've been receiving emails from Tonic about your subscription in your inbox.
If you're still having trouble, just send us a message. Simply click here to email us.
How do I change or cancel my subscription?
+You can manage your subscription within your account at any time, for free! You can skip deliveries, amend shipment dates, update your address, update your payment details (and more!) at any time in your account.
Head over to your account using this link
- Select Subscriptions
- Select Manage Subscription
- Choose which subscription you would like to change
From here you can switch your items, change the frequency, update your payment method or cancel your subscription.
If this doesn't work, or you need any other info, just drop us a message. We're always happy to help!
What purchase options does Tonic offer?
+Tonic offers flexible options to fit your needs:
One-Time Purchase: Buy a two-month supply without ongoing commitment.
Subscription: Enjoy automatic bi-monthly deliveries every 60 days for consistent replenishment and convenience with a 15% discount.
Subscriptions offer the added benefit of automatic deliveries and savings compared to one-time purchases, giving you flexibility and peace of mind.
Do I have to set-up a subscription?
+Tonic offers flexible purchasing options to suit your needs:
One-Time Purchase: Buy a two-month supply without ongoing commitment.
Subscription: Enjoy automatic bi-monthly deliveries every 60 days, perfect for consistent replenishment and convenience with a 15% discount.
Subscriptions come with the added benefit of automatic deliveries and savings compared to one-time purchases, giving you flexibility and peace of mind.
If you choose a subscription, rest assured that it’s easy to manage. We offer a 60-day Money-Back Guarantee, and you can cancel, skip a delivery, or change the delivery date of your upcoming order anytime through your Account Page.
How does the subscription work?
+It's simple. We send you your vitamins every two months (apart from our High Dose product which ships every month), to your door by tracked delivery.
Our products are designed so you never run out, but also to fit around your life, with full flexibility. Our subscriptions have full flexibility, can be paused at any time (if you realise you have too much product) with free cancellation whenever you want.
You can manage your subscription within your account at any time, for free! You can skip deliveries, amend shipment dates, update your address, update your payment details (and more!) at any time in your account.
If you're struggling to manage this, please don't hesitate to contact us here. Shipping for every subscription order to the UK is always free.
Why do you offer subscriptions?
+Life gets busy, and staying consistent with your nutrition shouldn’t be a hassle. Our subscription ensures you never miss a day, making it easy to stick to your routine.
Studies show it takes about 12 weeks of daily use to experience the full benefits of new vitamins. With automatic deliveries, your Tonic arrives on time, every time—so you stay on track effortlessly.
Need flexibility? You can adjust your shipping date, skip a delivery, or cancel anytime—no questions asked.
And if you decide we’re not the right fit, no worries. We offer a 60-day money-back guarantee—just reach out after your first month, and we’ll take care of the rest.
How does the money back guarantee work?
+Our main goal is to ensure you're happy, satisfied and have the best experience possible with us. Different people have different effects from using our products, depending on the way they absorb them and their lifestyle. This is why all of our products come with a hassle-free* 60 day money-back guarantee if you’ve decided Tonic isn’t for you so there’s no risk and you can buy with complete confidence.
Simply give our products a try for at least six weeks and if for any reason the products don’t meet your expectations or you’re still not 100% satisfied with the outcome then we’ll issue you with a refund of your order so you can try something different from our range.
Remember there’s no such thing as a quick fix when it comes to your health. Nutrients take their time to reach optimal levels in the body, so being patient really is worth it!To inquire about our 60-day money-back guarantee, please contact our support team here. We would be more than happy to assist you.
*Please note:
1. This guarantee applies whether you're a new customer making your first purchase or an existing subscriber ordering a new product.
2. Limited to one claim per household.
3. Valid for 60 days from the date you received your order.
4. To align with the science you must try the product for six weeks to feel the difference (42 days) before reaching out for our guarantee.
5. If you are outside of our 60-day guarantee, refunds are at our sole discretion and are not guaranteed.
6. Valid only for items purchased from tonichealth.co
7. We do not accept any online returns.
8. Refund does not include shipping, duties or taxes paid.️
More questions?
Drop us a message, we're happy to help !